Cancellation Policy

Cancellation Rights

You are entitled to cancel this contract within fourteen days without giving grounds.

The period for cancellation is fourteen days from the day that you, or any third party authorised by you other than the carrier, have or has accepted delivery of the final item(s) of your order.

To exercise your right of cancellation, you must inform us Burg & Schild - Kay Knipschild e.K., Rosa Luxembourg Strasse 3, 10178 Berlin,, phone: +49-30-39878884) by means of a clear statement (e.g. by letter sent by post, fax or email) of your decision to revoke this agreement,. To do so, you may, but are not required to, use the attached sample form.

In order to meet this deadline, it is sufficient to send notice of termination before expiry of the termination period.

Consequences of Cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract:

Burg & Schild


10178 Berlin

or hand it over to us. The deadline is met if you dispatch the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.


Ende der Widerrufsbelehrung


(Wenn Sie den Vertrag widerrufen wollen, dann füllen Sie bitte dieses Formular aus und senden Sie es zurück.)

An :
Burg & Schild

Kay Knipschild e.K.
Rosa-Luxemburg-Str. 3
10178 Berlin

Telefon: +49-30-39878884

Hiermit widerrufe(n) ich/wir (*) den von mir/uns (*) abgeschlossenen Vertrag über den Kauf der folgenden Waren (*)/die Erbringung der folgenden Dienstleistung (*)


Bestellt am (*)/erhalten am (*)


Name des/der Verbraucher(s)


Anschrift des/der Verbraucher(s)


Unterschrift des/der Verbraucher(s) (nur bei Mitteilung auf Papier)




(*) Unzutreffendes streichen.


Es gelten die gesetzlichen Gewährleistungsregelungen.


Als Vertragssprache steht ausschließlich Deutsch zur Verfügung.



All prices incl. value added tax.
Strikethrough prices equate to previous prices at Burg & Schild